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Shipping & Delivery Policy

At 21GourmetStreet.com we have our very own fleet of delivery vans. Your order will be packed in recycled boxes with care at our world class temperature controlled warehouse. It passes through an internal quality check before being delivered right to your door by your friendly 21GourmetStreet.com delivery team. 

Regular Products

Dubai - Orders before 11:00 AM-Delivered the same day in Dubai. Orders after 11:00 Will be delivered on next working day.

Abu Dhabi, Sharjah & Ajman - Orders before 5:00 PM will be delivered the next day to Abu Dhabi & Sharjah. Orders after 5:00 PM will be delivered within 2 days.

Ras Al-Khaimah & Um Al-Quwain - Bi-Weekly Delivery - Orders Placed from Thursday to Sunday will be delivered on Monday. Orders placed from Monday till Wednesday will be delivered on Thursday

Fujairah -  Weekly delivery. All orders places till Tuesday will be delivered on Wednesday. Orders placed on Wednesday will be delivered next week.

Al Ain - Weekly Delivery -  All orders places till Monday will be delivered on Tuesday 

We tackle urgent deliveries on Friday only in Dubai - Call us to confirm before placing the order. Deliveries to RAK, UAQ, Al Ain & Fujairah are subject to change without prior notice based on the no. of orders for each area. Kindly confirm with us before placing orders.

“On Order” or “On Demand” Products 

As specified against each product (ranges from 7 - 14 days). Must be paid by credit card in advance

No cancellation allowed for these products. 

Working Hours 

We work from Saturday to Thursday from 9 AM to 6 PM. Friday is a holiday.  

(We tackle urgent deliveries on Friday only in Dubai - Call us to confirm before placing the order )

Click here to let us know if you think we need to do regular deliveries on Fridays too. 

Delivery Charges

Delivery is free for orders above AED 100. For any orders below that, a delivery charge of AED 20 is applied.

Terms of Delivery 

Subject to the terms and conditions herein, Company shall endeavor to deliver Product with-in stipulated delivery time slot as selected by the User provided on the Website, subject to successful realization of payment made against the said Order and availability of the Product(s).

“On demand” and “On order” products are delivered within the number of days specified against such products. Such products are imported from different countries after order and delivered.

However, User understands and confirms that the Company shall not be held responsible for any delay in shipment of Product due to circumstances beyond the control of the Company.

The Company, at its discretion, from time to time, may implement policies to compensate customers in case of inordinate shipment delays.

Click here to refer the Terms of Use 

 

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